We speak multiple languages and understand various cultures, norms, and traditions, ensuring our clients feel comfortable and respected at their home. Our organisation supports CALD communities across Australia and some of our teams' families are recipients of government-funded aged care and disability support services. This shared understanding means we relate to your experiences, so you're not alone.
Our team is experienced in managing a wide range of needs, behaviours, conditions, and disabilities. Each staff member undergoes thorough police checks and holds professional certifications, including first aid and CPR. In order to deliver the highest level of care and achieve quality outcomes for our clients, the services we provide follow evidence-based best practices and are overseen by a management team with extensive clinical experience.
As a registered provider, we deliver approved aged care and disability support services that comply with the Aged Care Quality Standards and NDIS Practice Standards. This compliance ensures our commitment and accountability to delivering industry-standard care. Clients and their families can have confidence and peace of mind in the safety, consistency, and reliability of the services they receive.
Have questions or just exploring? Call us on 0282013100 email info@carestepsaustralia.com.au, or enquire online. Made up your mind and ready to get started? Complete our online intake form to begin.
Starting is simple. Call us on 02 8201 3100 or email info@carestepsaustralia.com.au. We'll arrange an initial consultation to understand your needs,
discuss your NDIS plan, and develop a personalized service plan. Once we have a service agreement in place,
we can usually begin services within days.
Yes, our services are NDIS-funded. You'll need an active NDIS plan with appropriate budget allocations for the services you require. If you don't have an NDIS plan yet, we can provide information about the application process.
We're here to help! Many of our participants are new to the NDIS. We'll take time to explain your plan, budget categories, and how our services align with your goals. If you have support coordination funding, we can also help you connect with a support coordinator who specializes in NDIS navigation.
While we can provide general information and guidance about the NDIS application process, official applications are submitted directly to the NDIS. We can recommend advocacy services or support coordinators who specialize in NDIS applications if you need hands-on assistance.
We primarily service the Sydney metropolitan area. Contact us to confirm we can support you in your specific location.
