NDIS Provider in Liverpool
Registered NDIS provider supporting participants in Liverpool, Glenfield, Ingleburn and Leppington with personal care, community nursing and daily living and life skills support - planned around your goals and your NDIS budget.
Request a call back
Tell us what you need and we will call you back. Prefer to talk now? Call 02 8201 3100.
Led by Rosy Thapa (Aged Care Specialist) & Merina Suwal (Clinical Services Specialist), each with 10+ years in aged care and clinical nursing.
- ✓ Registered NDIS provider - approved to Aug 2028 (verify)
- ✓ Registered aged care provider
- ★ 5.0 Google rating - read our reviews
NDIS Support in Liverpool, Built Around Your Plan
Liverpool participants come to us at different points - a first plan, a plan review, or a change in needs after a hospital stay. We start with your goals and funded supports, then build a weekly routine that fits your home, your family and the appointments you already have around Liverpool.
- Registered with the NDIS Commission:
- Goal-Based Support Plans:
- Community Nursing Available:
- Daily Living & Life Skills:
- Personal Care at Home:
- NDIA, Plan & Self-Managed:
NDIS Supports We Deliver in Liverpool
Personal Care
Help with showering, dressing, grooming and toileting at home, including support for participants with high or complex needs.
Improved Daily Living & Life Skills
Practical skill-building - cooking, budgeting, routines and self-care - funded through Capacity Building, so you rely on support a little less over time.
Community Nursing Care
Registered nurses for wound care, medication support and health monitoring when your plan includes clinical supports.
Community Participation
Support to get to groups, classes, shopping and appointments around Liverpool and to take part on your own terms.
Travel & Transport
Help getting to appointments, work or activities - travelling with a support worker or arranging reliable transport.
Household Tasks
Cleaning, laundry and meal preparation when your plan funds household support, so home stays safe and manageable.
Daily Living & Life Skills Support in Liverpool
Improved Daily Living funding is about more than doing tasks for you. Our support workers work alongside you on the skills you want to build, and we check progress against your NDIS goals before each plan review.
- Skills at Home: Cooking simple meals, managing laundry and keeping a routine - practised in your own kitchen and home.
- Money & Planning: Budgeting, paying bills and planning the week, with as much or as little help as you choose.
- Getting Around Liverpool: Learning bus and train routes and building confidence for outings and appointments on your own.
Coming Home From Liverpool Hospital?
Many participants need extra support for a while after a stay at Liverpool Hospital or another hospital. If your NDIS plan covers it, we can put personal care and community nursing in place so the move home is safer and less stressful for you and your family.
- Nursing at Home: Wound care, medication support and health checks from registered nurses.
- Personal Care While You Recover: Help with showering, dressing and moving around safely at home.
- A Routine That Fits Your Discharge Plan: Visits planned around your discharge instructions and follow-up appointments.
- Family Kept Informed: Regular updates for the people who support you, with your consent.
- Ready for Your Plan Review: If your needs have changed, we can share information about the supports you have received to help with a review.
- Call Before You Leave Hospital: Ring us on 02 8201 3100 before discharge and we will talk you through the options.
Working With Your NDIS Contacts in Liverpool
Liverpool has an NDIS office on Northumberland Street and a Local Area Coordinator (LAC) partner who help participants understand and use their plans. We are the provider who delivers the supports, and we are happy to work alongside your LAC or plan manager.
- Your LAC: Helps you understand your plan, connect with services and prepare for reviews.
- Your Plan Manager: If you are plan-managed, pays our invoices from your plan budget - we send clear, itemised invoices.
- Care Steps Australia: Delivers the day-to-day supports in your plan and keeps you updated on how your budget is being used.
Changing NDIS Providers in Liverpool
You can change providers at any time. If your current support in Liverpool is unreliable or hard to reach, we plan the handover with you so your support keeps going.
- Check Your Notice Period: Your service agreement sets how much notice to give your current provider.
- Start Date Agreed First: We agree a start date with you before your current services finish.
- Same Funding, New Provider: Changing providers does not change your NDIS funding or your plan management type.
- Meet Your Support Worker: An introduction visit happens before regular support begins.
Why Liverpool Participants Choose Care Steps Australia
Registered NDIS Provider
Approved by the NDIS Quality and Safeguards Commission, so we can support NDIA-managed, plan-managed and self-managed participants.
Clinically Led
Our directors bring more than a decade of aged care and clinical nursing experience to how support is planned and checked.
Screened Support Workers
Support workers hold a current police check and NDIS Worker Screening clearance.
Language & Culture Matched
We ask about your language, culture and gender preferences and match support workers wherever we can.
Clear Budget Updates
Plain-English updates on the supports delivered and the funding used.
Frequently Asked Questions
Yes. We support participants in Liverpool and nearby Glenfield, Ingleburn and Leppington from our office in Punchbowl.
Yes. We deliver daily living and life skills development, which is funded under Capacity Building - Improved Daily Living in your NDIS plan.
Core Supports fund everyday help such as personal care, household tasks and community access. Capacity Building funds supports that build your skills and independence over time, such as daily living and life skills development.
Yes. As a registered NDIS provider we support NDIA-managed, plan-managed and self-managed participants.
Call 02 8201 3100, email info@carestepsaustralia.com.au or use the call-back form. We will talk through your plan and goals and agree a start date with you.