NDIS Care Service
Tailored Disability Care for NDIS Participants. Delivered by an Accredited and Trusted NDIS Service Provider with Experienced Staff.
Trusted NDIS Registered Provider Delivering Quality Care
Care Steps Australia is a trusted NDIS registered provider committed to supporting participants to achieve their individual goals. Led by a clinically experienced management team, we deliver high-quality, safe, and person-centred services. Our organisation works closely with certified disability support workers, nurses, and allied health professionals, ensuring they are thoroughly trained, supervised, and aligned with best-practice care standards. We are proud to be recognised by our clients for our professionalism, reliability, and consistently high level of service.
At Care Steps Australia, we provide a range of NDIS supports designed to help you live your life with more independence, confidence, and connection. Below is a summary of each service we offer and what it means for you.
Assist Access/Maintain Employment
Support to help you find and keep a job. This includes job planning, workplace assistance, skill building, and support during work hours so you can succeed in your chosen career.
Assist Personal Activities – High Support Needs
One-on-one assistance with complex personal care tasks for participants with high support needs. This might include help with feeding, mobility, hygiene, and other essential daily routines.
Assist Life Stages, Transitions and Supports
Support during major life changes – such as moving out of home, starting a new school or job, becoming a parent, or transitioning to more independent living. We help you plan and adjust to these milestones.
Assist Personal Activities
Help with everyday personal care tasks such as showering, dressing, grooming, toileting, and maintaining personal hygiene so you can be comfortable and independent.
Assist Travel/Transport
Support with travel needs outside the home — from getting to appointments, work, or community events — either by accompanying you or helping arrange safe and reliable transport.
Community Nursing Care for High Needs
Clinical nursing care at home or in the community for people with complex health needs. Care may include wound care, medication support, health monitoring, and clinical observation.
Assist Daily Tasks – Shared Living
Support with everyday household tasks when you live with others, including meal preparation, cleaning, budgeting, and other shared household responsibilities that help you maintain independent living.
Innovative Community Participation
Creative and flexible supports that help you connect with your local community in ways that matter to you. This might involve new activities, interests, learning opportunities or personalised goals.
Development of Daily Living and Life Skills
Teaching and building skills you need to live more independently – such as budgeting, cooking, self-care routines, communication, problem-solving, and planning.
Household Tasks
Assistance with household chores that help keep your home comfortable and organised — such as cleaning, laundry, dishes, and general tidying.
Participation in Community, Social and Civic Activities
Support to help you engage in social activities, build friendships, volunteer, or join community groups so you feel included and connected.
Group / Centre-Based Activities
Structured programs in a social environment where you can participate in group activities, learn new skills, make friends and feel supported.
Frequently Asked Questions
We work with all plan management types—selfmanaged, plan-managed, and agency-managed (NDIA-managed) plans. Most of our participants are planmanaged or agency-managed.
Our fees align with NDIS pricing guidelines. Specific costs depend on the service, time of day, and your plan management type. We provide transparent pricing information upfront and issue clear invoices.
Your NDIS plan is based on reasonable and necessary supports related to your disability. We work within your plan budgets to maximize value and outcomes. If your plan doesn't cover all your needs, we can discuss this during your planning review.
Contact us immediately if you're concerned about budget. We can adjust service levels, help you prioritize supports, and assist you in requesting an unscheduled plan review if your circumstances have changed.
If you're plan-managed, your plan manager provides regular budget statements. If you're agency-managed, you can check your budget in the myplace portal. If you're self-managed, you track your own spending. We also provide regular service summaries showing what you've used with us.